Privacy policy

Introduction

Data protection is a matter of trust and your trust is important to us. Mestel SA respects your privacy.
As a Swiss company offering its services in Switzerland and Europe, we comply with the Federal Data Protection Act (DPA) and the European Union Regulation (EGPR).
By accessing our website and providing us with your personal data, you agree to this privacy statement and consent that we may collect, use and divulge your personal data as described in this privacy statement. If you do not agree with this statement, please do not proceed with browsing on our website or share your contact details with us.

Collection of personal data

When you visit our website, our server automatically logs information about your visit (such as your IP address, the website from which you visit us, the type of browser used, the date and duration of your visit).
In addition, we collect the data that you provide directly to us by filling in the contact form on this website. This includes your last name, your first name and your e-mail address.

Use of data

Your personal data in the strict sense (last name, first name, e-mail address) are only used to answer requests sent to us via the contact form. Under no circumstances will this data be used for marketing purposes.
Other personal data is used for technical management and research, as well as development purposes.

Data disclosure

Your personal data in the strict sense (last name, first name and e-mail address) are not forwarded to third parties.
Other personal data may be used by our management tools, as described below (Google Analytics and Google AdWords).

Data security

We use SSL (secure socket layer) encryption system to ensure that your personal data is transmitted securely. We also take all appropriate technical and organisational precautions to protect sensitive data against manipulation, unauthorised access, loss, falsification or destruction.
Appropriate measures such as computer training, technical security measures, access controls, network security solutions and encryption are used for this purpose.
As the Internet is an open and accessible network worldwide, no complete guarantee can be given for a fully secure, confidentialand anonymous transmission of data via the Internet.

“Cookies”

Mestel SA uses cookies in different places. They are used to make our website more user-friendly, efficient and secure. Cookies are small files stored on your computer or mobile devices when you visit or use our website. Cookies record certain settings via your browser and certain data when interacting with the web page via your browser. By activating a cookie, it is assigned an identification number (cookie ID), which identifies your browser and allows you to use the data contained in this cookie.
Most of the cookies we use are temporary cookies that are automatically deleted from your computer or mobile device at the end of the browsing session. We also use permanent cookies. These remain saved on your computer or mobile device at the end of your browsing session. These permanent cookies remain stored, depending on their type, between one month and ten years on your computer or mobile device and are automatically deactivated after the programmed period has expired.

How to avoid the use of cookies?

Most web browsers automatically accept cookies. However, you can set your browser to refuse cookies or ask for your permission before accepting a cookie from any of the web pages you visit. You can also delete cookies from your computer or device by using the corresponding function of your browser.
If you decide not to accept our cookies or the cookies and tools of our partner companies, you will not be able to view some information on our web pages or use certain functions to improve your visit.

Google Analytics

The website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer, to help us analyze how users interact with the site. The data generated from the cookies about your use of the website will be transmitted to and stored by Google on servers, primarily in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties when required to do so by law or when such third parties process the information on Google’s behalf. Google will not cross-reference your IP address with other data. You can disable the use of cookies by selecting the appropriate browser settings. However, such deactivation may prevent the use of certain features of this site. By using our website, you consent to the processing of your personal data by Google in the conditions and for the purposes set out herein.

Google AdWords

The site uses Google AdWords, an online advertising platform that allows the advertiser to place ads in Google search engine results and in Google’s advertising network. The data and information collected using conversion cookies are used by Google to create statistics on the visits to our website. These traffic statistics are used to determine the total number of users who have viewed AdWords ads in order to determine the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive any information from Google that could identify the person concerned.

Right of access and rectification

Any interested party has a right of access in accordance to art. 8 LPD (art. 15 RGPD), a right of rectification in accordance to art. 5 LPD (art. 16 RGPD), a right of deletion in accordance to art. 5 LPD (art. 17 RGPD), a right to limit the processing in accordance to Art. 12, 13, 15 LPD (Art. 18 RGPD), a right of objection in accordance to Art. 4 LPD (Art. 21 RGPD) and, where applicable, a right of portability in accordance to Art. 20 RGPD. If necessary, you also have the right to file a complaint with the relevant personal data protection authority (Art. 77 RGPD).

These rights can be exercised by sending an email to the following address: [email protected] or via the contact information indicated on our contact page.

Modification of the declaration

We expressly reserve the right to change this online data protection statement at any time. By using Mestel SA’s online services, you consent to the declaration that applies at that time.

Limitations

This privacy policy applies only to this website and excludes third-party controlled websites for which links may be available on our own website. Please check the privacy policies of these third-party sites, as Mestel SA is not responsible for and has no control over their content or practices.